Terms of Service

Terms of Service

Last updated: April 20, 2026

Welcome to Pondee. By accessing or using our website at pondeepool.com, you agree to be bound by these Terms of Service. Please read them carefully before making a purchase.

1. General

By using our site, you confirm that you are at least 18 years of age and have the legal authority to enter into these terms. We reserve the right to update or modify these terms at any time without prior notice.

2. Products

We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction. All product descriptions, images, and pricing are subject to change at any time without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of products.

3. Pricing & Payment

All prices are listed in USD and are subject to change without notice. We accept major credit cards and other payment methods as displayed at checkout. Payment must be received in full before your order is processed and shipped.

4. Orders & Cancellations

We reserve the right to refuse or cancel any order at our sole discretion, including orders that appear to be placed by resellers or distributors. If your order is cancelled after payment, a full refund will be issued to your original payment method.

5. Shipping

We aim to process and ship orders within 1–3 business days. Delivery times vary by location and are estimates only. Pondee is not responsible for delays caused by carriers or customs.

6. Returns & Refunds

Please refer to our Refund Policy for full details on returns and refunds.

7. Intellectual Property

All content on this website, including text, images, logos, and graphics, is the property of Pondee and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content without our prior written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Pondee shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our products or website. Our total liability shall not exceed the amount paid for the product in question.

9. Governing Law

These Terms of Service shall be governed by and construed in accordance with applicable laws. Any disputes shall be resolved through good-faith negotiation, and if unresolved, through binding arbitration.

10. Contact Us

If you have any questions about these Terms of Service, please contact us: